bd700 Privacy Policy

1. Information We Collect

1.1 bd700 collects personal data in three principal ways: information you provide directly when registering and using the Platform, information collected automatically as you interact with the Platform, and information received from third-party sources such as payment processors and identity-verification providers.

1.2 Information you provide directly includes but is not limited to:

• Full legal name, date of birth, and gender;
• Email address and Bangladesh mobile phone number;
• Residential address (city, district, division, postcode);
• Government-issued identity document details (National ID, passport number) submitted during KYC verification;
• Payment method details, including registered bKash, Nagad, Rocket, or Upay mobile wallet numbers, and Visa or Mastercard details where applicable;
• Communications you send to bd700 customer support, including chat logs, emails, and feedback submissions;
• Responsible gaming preferences, including deposit limits, session reminders, and self-exclusion elections.

1.3 Information collected automatically when you visit or use the bd700 Platform includes:

• IP address and approximate geographic location derived from it;
• Device type, operating system, browser version, and screen resolution;
• Pages visited, betting markets viewed, games played, and time spent on individual sections of the Platform;
• Betting history, wagering patterns, deposit and withdrawal records;
• Session timestamps, login and logout events;
• Cookie identifiers and similar tracking technologies (see Section 4).

1.4 Information received from third parties may include identity verification results from KYC and anti-fraud service providers, and transaction confirmation data from mobile wallet operators such as bKash, Nagad, Rocket, and Upay.

1.5 bd700 does not knowingly collect personal data from individuals under the age of 18. If the Company identifies that a person under 18 has submitted data during registration, that account will be closed and the data deleted promptly.

2. How We Use Your Data

2.1 bd700 processes your personal data only for lawful purposes, each of which is set out below alongside the legal basis that justifies the processing:

2.2 bd700 does not use your personal data to make fully automated decisions that produce significant legal or similarly significant effects on you without human review. Where automated tools are used for fraud detection or responsible gaming monitoring, the final decision to suspend or close an account is reviewed by a member of the bd700 compliance team.

2.3 If you have opted in to receiving marketing communications from bd700, you may withdraw that consent at any time by contacting customer support. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

3. Sharing Your Information

3.1 bd700 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described in this section, and only to the extent necessary for the stated purpose.

3.2 Service Providers: bd700 works with carefully selected third-party service providers who process data on our behalf under written data-processing agreements. These providers include:

• Payment processors and mobile wallet operators (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — to facilitate deposits and withdrawals;
• Identity verification and KYC providers — to confirm the identity and age of registered players;
• Fraud prevention and anti-money-laundering screening services;
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — limited session and player data necessary to deliver game functionality and resolve disputes;
• Cloud hosting and infrastructure providers — to store Platform data securely;
• Customer support software providers — to manage and log support interactions.

3.3 Legal and Regulatory Authorities: bd700 may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law, court order, or to protect the rights, property, or safety of bd700, its players, or the public.

3.4 Responsible Gaming Registries: Where a player elects self-exclusion or where bd700 applies a mandatory exclusion, relevant data may be shared with responsible gaming support organisations to enforce that exclusion and protect the player's wellbeing.

3.5 Business Transfers: In the event of a merger, acquisition, or sale of assets involving bd700, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer via the email address registered on your account, and your rights under this Privacy Policy will continue to apply.

3.6 All third parties with whom bd700 shares data are required to implement appropriate technical and organisational security measures and to process data only for the specified purpose.

4. Cookies & Tracking

4.1 bd700 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. Cookies help bd700 provide a functional, personalised, and secure experience.

4.2 bd700 uses the following categories of cookies:

4.3 You can control and delete cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and be notified when a new cookie is set. Please note that disabling strictly necessary cookies will impair your ability to use certain features of the bd700 Platform, including account login.

4.4 bd700 does not use cookies to collect sensitive financial information such as full payment card numbers. Payment data is handled exclusively through encrypted, PCI-compliant payment processing channels.

5. Data Retention

5.1 bd700 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

5.2 When personal data is no longer required and there is no legal obligation to retain it, bd700 will securely delete or anonymise the data so that it can no longer be associated with you as an individual.

5.3 Even after an account is closed, bd700 retains certain data for the periods listed above. This retention is necessary to fulfil anti-money-laundering obligations, resolve any outstanding disputes, and maintain records for audit purposes.

6. Data Security

6.1 bd700 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bd700 Platform;
• Encryption of sensitive data at rest, including identity documents and payment references;
• Role-based access controls ensuring that only authorised bd700 personnel can access personal data, limited strictly to what is necessary for their role;
• Regular penetration testing and vulnerability assessments of Platform infrastructure;
• Multi-factor authentication requirements for administrative access to systems that hold personal data;
• Continuous monitoring for suspicious activity and automated alerts for anomalous login attempts.

6.2 Despite these measures, no method of electronic storage or transmission is completely secure. bd700 cannot guarantee absolute security, but we continually review and update our security practices in line with industry standards to minimise risk to your data.

6.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bd700 will notify affected players without undue delay and will take prompt steps to contain and remediate the breach.

7. Your Privacy Rights

7.1 As a player on the bd700 Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the bd700 data team using the contact details in Section 8.

• Right of Access: You may request a copy of the personal data that bd700 holds about you, along with information about how it is being processed.
• Right to Rectification: If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that bd700 delete your personal data. Please note that this right may be limited where retention is required by law (for example, anti-money-laundering regulations require us to retain transaction records for seven years).
• Right to Restriction of Processing: You may request that bd700 restrict the processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that bd700 provide your data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling for personalisation purposes. You may also object to direct marketing at any time, and bd700 will cease processing for that purpose immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7.2 bd700 will respond to all valid data subject requests within thirty (30) days of receipt. In complex cases, this may be extended by a further sixty (60) days, and you will be informed of any extension and the reason for it.

7.3 bd700 will not charge a fee for handling a data subject request unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied.

8. Policy Updates & Contact

8.1 bd700 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered players via the email address associated with their bd700 account and post the updated Policy on this page with a revised effective date.

8.2 We encourage you to review this Privacy Policy periodically to stay informed about how bd700 protects your data. Continued use of the Platform after any update constitutes your acceptance of the revised Policy.

8.3 If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a concern about how your data has been handled, please contact the bd700 data team:

• Email: [email protected] (plain text — not a clickable link)
• Response time: Within 30 days of receipt for data subject requests
• Operating hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)

8.4 bd700 takes all privacy concerns seriously. If you raise a concern with us and are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.